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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Abby W

Abby W

January 14, 2025

5  out of  5
rating by Abby W
"I am very thankful to have my cars and house insured with Don and his team. They’re incredibly helpful explaining the coverages, matching the coverages with my needs, and saving me money. The claiming process was a breeze when my car was hit by a deer on the freeway a few months ago. Just amazing!"
We responded:
"Abby, thank you for the Five Star review. My team and I always strive to give our customers the best experience possible, "
Profile photo of Linda Dorie

Linda Dorie

January 14, 2025

5  out of  5
rating by Linda Dorie
"Thank you for providing excellent service for my business insurance needs! You returned my calls in a timely manner and answered all my questions promptly!"
We responded:
"Linda, thank you for the Five Star Review! I appreciate you insuring your business with us. The team and I always strive to be extremely responsive and helpful. "
Profile photo of Pete Stofle

Pete Stofle

December 16, 2024

5  out of  5
rating by Pete Stofle
"Don and his team are a great asset for insurance. Really enjoy working with State Farm. Michael is especially helpful, very responsive and knowledgeable."
We responded:
"Thank you for the Five Star Review!"
Profile photo of Andrew Sanders

Andrew Sanders

December 11, 2024

1  out of  5
rating by Andrew Sanders
"Made a comprehensive claim for my vehicle. The suggested 'select service' shops have wasted over a month of my time and energy. I haven't had my vehicle for over a month now with no sort of helpful update. NOT A HAPPY CUSTOMER RIGHT NOW."
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Amber Stefanson

November 20, 2024

5  out of  5
rating by Amber Stefanson
"I got my renter’s insurance through them. Michael made it super easy. It only took a couple minutes, and I got a much better deal than what I was paying with my previous insurance provider. Highly recommend!"
We responded:
"Amber, thank you for the Five Star review! "
Profile photo of Caitlin Giles

Caitlin Giles

September 26, 2024

5  out of  5
rating by Caitlin Giles
"Michael is a wonderful representative. He seems like he is actually willing to help and he was pleasant to interact with."
We responded:
"Caitlin, thank you for the Five Star review. Michael and the team are amazing and always willing to help. "
Profile photo of Gabriel Staggs

Gabriel Staggs

September 26, 2024

5  out of  5
rating by Gabriel Staggs
"I’ve had the best experience with this agency! They provide excellent service. Chelsea was super helpful when it came to finding coverage for everything I own, even my own life. She provides exceptional attention to detail and explained all the coverages so well so I knew exactly what was covered and what I was paying for. I highly recommend this office to anyone looking for insurance."
We responded:
"Gabriel, thank you for the Five-star review! Chelsea and the team pride themselves on delivering exceptional customer service. "
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Natalie

September 13, 2024

5  out of  5
rating by Natalie
"Insurance has always been a stressful thing for me but Michael made it extremely easy to understand and explained what I needed and why. Many thanks to Michael."
We responded:
"Hi Natalie, Thank you for the Five Star review. Yes, Michael does a great job with our customers. "
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Jordan R.

September 12, 2024

5  out of  5
rating by Jordan R.
"Michael helped me get renters insurance! Thanks!"
We responded:
"Hi Jordan, Thank you for the Five Star review! "
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James M

March 11, 2024

5  out of  5
rating by James M
"I called here with a question, and they were extremely polite. I'm with State Farm with another agent, and wanted information about something and if it's possible to switch. They'll were friendly and polite, and they were able to quickly answer all my questions. I would have no issues doing business here. Location is very easy to find as well. Seems like a good, caring agency. Considering how many insurance companies are going to an online only model with no office, it's great to see Don Clarke's agency and State Farm in general still have neighborhood offices where you can call and visit someone if you have questions or need some help. That's one of the reasons I've chosen State Farm."
We responded:
"James thank you for the five-star review! You accurately identified how we differentiate ourselves from other competitors. At Don Clarke State Farm, we love the agent office model. "
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Sandra Percival

February 5, 2024

5  out of  5
rating by Sandra Percival
"My car was vandalized in a "locked" parking garage in Portland and Chelsea—who I worked with to switch my insurance to State Farm—was amazingly empathetic and helped each step of the way answering questions about coverage for repairs in detail. The benefit of a rental car during loss of use of my car was excellent."
We responded:
"Sandra, thank you for the Five Star review!"
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Julie Ramsdell

November 15, 2023

5  out of  5
rating by Julie Ramsdell
"I have always received the best in customer service from this company. All my needs have been met in a timely matter. They always go to bat for me and take care of my needs. Thank you!"
We responded:
"Hi Julie, thank You for the Five Star review for Don Clarke State Farm. The team always strives to find the answers and solutions no matter how long it takes. "
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Allan Kawada

November 12, 2023

5  out of  5
rating by Allan Kawada
"I was slowing behind a line of cars stopped at a red light when my car was rear-ended. My car was towed from the crash. A few days later, I called Freya and asked her if she would drive me to the tow yard. Without hesitation, she said "Yes". The car was driveable, so I drove the car home. Overall, Freya's assistance made what could have a chaotic experience for me go smoothly. I also chose one of State Farms select body shops for body repair and was highly satisfied with the repairs. For most of the information on liability, part and cost repair and updates on repair I relied on the excellent State Farm website."
We responded:
"Allan thank you for the great Five Star Review. Freya definitely provides white glove service to our customers. I am happy the process with State Farm claims went well for you and you were happy with the select service auto body shop you selected."
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Jeanie Juarez

November 9, 2023

5  out of  5
rating by Jeanie Juarez
"My Father died last November (2022) and I was so grateful to have the support I needed from Freya. She walked me through forms and literally got me through it in my time of need. The my Mother died this September (2023) and once again Freya was there for me, and made my life so much easier once again in this time of need. I respect her and appreciate her so much. She gives State Farm a good name."
We responded:
"I was so sorry to hear of the loss of your parents. I am happy to hear the Freya was able to make things easier for you during those difficult times. Don Clarke State Farm is here for you to offer support for any of your insurance needs and emotional support. "
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Angela Muralt

October 9, 2023

5  out of  5
rating by Angela Muralt
"Hi my State Farm agent Frea is soooo incredible! I called her and I told her I had trouble getting roadside assistance and she offered to come fix my flat tire at no cost! After Frea got off work, she came to my parking lot and worked on my tire for about 30 to 45 minutes or so and she fixed my flat tire with no charge. I do believe this woman Frea needs a raise for sure!!! She is kind, generous, promt, and a team helper at her job. Request Frea to be your agent! State Farm is the best! May Jesus Christ bless anyone who reads this. Amen! Thank you Frea for helping me too!!!!"
We responded:
"Thak you Angela. Freya always goes above and beyond to help satisfy our customer's needs. "
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Wendy T.

June 23, 2023

5  out of  5
rating by Wendy T.
"Thank you Freya! As always, very nice, pleasant and reliable with timely turnaround!!"
We responded:
"Thank you Wendy for the five star review! Freya does an amazing job for our customers."
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Kimberlie Brunswick

May 24, 2023

5  out of  5
rating by Kimberlie Brunswick
"Great agent! Very helpful, courteous, and friendly. Thanks Donnie!!"
We responded:
"Thank you for the 5 star review. We love to help our customers!"
Profile photo of Akhilesh Dwivedi

Akhilesh Dwivedi

May 12, 2023

5  out of  5
rating by Akhilesh Dwivedi
"I love working with Don Clarke - State Farm Insurance Agent. Apart from the phenomenal customer support and handling with handling regular billing and support issues, very recently, I was thoroughly impressed with Freya Jones. I was in an accident and Freya was so empathetic, supportive and amidst my incoherent speech, she remained calm, patient and continued to talk to me sweetly and while sorting through claims and towing issues. I love working with Freya. You Rock Freya!!!!!"
We responded:
"Thank you for the five-star review. Freya does an amazing job for all our customers. Accidents and claims handling are the number one priority within our agency."
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Paul V

April 16, 2023

1  out of  5
rating by Paul V
"Bad service here"
We responded:
"Paul I am sorry about the service you experience. Please reach out to me with more information since I do not see you as customer current or previous."
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Patty Price

February 20, 2023

5  out of  5
rating by Patty Price
"I want to thank Freya Jones she works out of the Don Clark Lake Oswego office with State Farm. What a great office!. She went above and beyond the call of duty. Thank you!!"
We responded:
"Hi Patty, Thank you so much for the 5-star review. I am extremely lucky to have Freya and such a great sales team!"
Profile photo of Tracy Sandford

Tracy Sandford

January 27, 2023

5  out of  5
rating by Tracy Sandford
"I recently had excellent service from Don Clarke’s State Farm office. Freya Jones reviewed our various car insurance policies and was able to save us a significant amount of money. Her expertise and willingness to explain the intricacies to me was greatly appreciated."
We responded:
"Tracy, thank you for the 5- Star review. Freya and the team do a great job and our rates have been very competitive!"
Profile photo of Dustin Heishman

Dustin Heishman

January 26, 2023

5  out of  5
rating by Dustin Heishman
"They got me switched over from Minnesota with no trouble at all."
We responded:
"Our pleasure, welcome to Lake Oswego! We look forward to handling all your insurance needs. "
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Harry T Hall

December 8, 2022

5  out of  5
rating by Harry T Hall
"Use this agent for home and cars insurance. Have been a State Farm customer since 1988. Just got off the phone with them requesting review of auto policy costs...within minutes was provided form for requesting policy cost reviews. Outstanding service!"
We responded:
"Harry thank you for the review. At Don Clarke State Farm we strive to provide the best service every day. "
Profile photo of Kayla Al-Khaledy

Kayla Al-Khaledy

August 3, 2022

5  out of  5
rating by Kayla Al-Khaledy
"Freya was able to help me transfer my insurance from California to Oregon super quickly -- the easiest part of my move home. Thank you!"
We responded:
"Thank you for the 5 star review. We pride ourselves on providing great, prompt service."
Profile photo of Craig Weinstein

Craig Weinstein

May 23, 2022

5  out of  5
rating by Craig Weinstein
"Don has done a great job with finding me the right insurance to fit my needs. He is always there to help if I have any questions"
We responded:
"Hi Craig, thank you for the review. Out team is always available to provide the best service and great products."